Setup

Enable the hub, share the link, choose submission types, and optionally add a branded domain.

Setting up the Feedback Hub takes a few clicks. Enable it and you get a live public URL right away. You can add a branded domain later if you're on Studio.

Prerequisites

  • You're on Indie or above. Free doesn't include the full Hub. See Plans and limits.
  • You're a member of the project.

On Free? The Feedback Hub bugs-only mode uses the same queue and works on every tier.

Enabling the hub

From the project, navigate to the Feedback Hub page (gear icon → Feedback hub). Click Enable hub.

Frostbyte provisions a *.getfrostbyte.dev subdomain for your project based on the project name. You get a URL like https://yourproject.getfrostbyte.dev/ immediately. Share it wherever your users are: support email, marketing site, in-app banner, Discord.

You can change the slug or connect a custom domain any time from Settings → Public domain. See Feedback Hub domains.

Configuring submission types

The hub supports three submission types. Toggle each independently:

  • Bugs, defaults on. Form fields: title, description, steps to reproduce, severity.
  • Features, defaults on. Form fields: title, description, why it matters.
  • General feedback, defaults on. Free-form body.

If you only want bug reports, turn off the other two. The public portal only shows active types.

Auto-attach to active release

A toggle in settings: Auto-attach accepted items to active release. When on, accepting a submission creates a task and assigns it to the project's current active release. When off, accepted tasks land with no release attached.

Most teams leave this on during early, fast-moving development and turn it off once the active release is too tightly scoped to absorb ad-hoc items.

Public roadmap

Toggle Enable public roadmap to expose your roadmap as a public page. It shows what's planned, in progress, and shipped. The roadmap lives at /roadmap on your portal domain. See Public roadmap for what you can control there.

The settings page has a one-click Copy link button. There's no per-submitter auth. Anyone with the link can submit. That friction-free access is intentional: friction kills feedback volume.

Disabling the hub

Toggle Disable hub in settings. The public portal returns 404 immediately. Existing submissions stay in your moderation queue. Re-enabling reopens the same URL; the subdomain and submissions are preserved across enable/disable cycles.

What's next

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