Convert feedback to task

Turn a Feedback Hub submission into a typed task with one click. Title, type, priority, and subtasks pre-filled.

When a user submits feedback through your Feedback Hub, accept it as a task with one click. The conversion uses AI to map free-form feedback into Frostbyte's typed task model so you don't have to triage every field by hand.

How it works

In the moderation queue, every submission has an Accept as task button. Clicking it opens a preview of the resulting task:

  • Title, derived from the submission's title or, if none, the first line of the body.
  • Type, mapped from the submission type (bug → bug, feature request → feature, general feedback → improvement).
  • Description, the submission body, lightly cleaned up. Bug submissions get the steps-to-reproduce field auto-populated as subtasks.
  • Priority, for bugs, mapped from the user's reported severity. Other types default to medium.
  • Area / Release, left blank by default; you set them before accepting.

You review the preview, adjust anything, and confirm.

Cost

Each conversion consumes 1 AI credit, see AI overview.

What happens to the submission

After accepting, the submission moves from "pending" to "accepted" in the moderation queue. It's not deleted, the submission record persists so you can trace which user reported what, and which task it became.

If your hub has the "auto-attach accepted items to active release" setting on, the new task lands on the project's current active release. Otherwise it goes to no release until you move it. See Feedback hub setup.

Linking to an existing task

If the submission duplicates one you already have, use Accept and link to existing task instead of accept-as-task. Frostbyte attaches the submission to the existing task as supporting context, without spawning a duplicate. No AI credit is consumed for this path, it's a pure DB operation.

Declining

Submissions you don't want to act on go through Decline. The submission stays in the record marked as declined. If you want the user to know, leave a public response, Frostbyte surfaces declined submissions on the public hub if you've enabled that setting.

What's next

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